Our site, www.kestrelsurveys.co.uk, is owned and operated by Kestrel Surveys Ltd, with Registered office address: 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.
What this Policy covers
This Privacy Policy applies only to your use of our site and our services. It does not extend to any websites that are linked to from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy provisions of any such websites before providing any data to them.
The data we collect
We may collect and process the following information:
1. Information that you provide to us, via your use of our site or services, where you voluntarily consent to submitting it, for example, when:
The information that you provide to us may include personal data such as name, email address, correspondence details, company details for invoicing purposes, financial details for third-party services or other such data, pertaining to you in relation to services that you procure from us.
2. Information that we collect about you through your use of our site or services, including some personal data that will be collected automatically by our site (for further details, please see our Cookie Policy). This may include:
2.1. Information around your (internet protocol) IP, browser type and related information, operating system and related technical data.
2.2. Information pertaining to your use of our site, including full URL data, use or view of services and site performance and usage data pertaining to your visit.
How we use your data
All Personal data is stored securely in accordance with the principles of Data Protection Legislation. For more details on security see next section, below.
How and where we store your data
We only keep your data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it and/or as required under Data Protection Legislation.
Do we share your data?
We may share your data with other companies where we have a legitimate interest to do so (see below).
We will only process personal data where we have a lawful basis for doing so. typically, although not exclusively, this will be because:
If our business changes hands
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy Policy, be permitted to use the data for the purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
How you can control your data
When you submit personal data to us you will be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-in or opt-out of receiving emails from us or select third parties which you may do by declining the option to receive such communications at the point of accessing the services or by unsubscribing using the links provided in our emails.
Your right to withhold information
Where your personal data is a prerequisite for the operation of that service you may be required to submit or allow for the collection and processing of certain data. Where that is the case, we will advise you at the point that you seek access to such services. Where, in such circumstances, you chose to withhold any personal data requested by us, it may not be possible to use the services that you are requesting access to.
You may restrict your internet browser’s use of Cookies. For more information, see our Cookie Policy.
How you can access your data
Subject to the provision of this Clause, you have the legal right to:
We will not charge a fee for complying with such requests unless if your request is considered to be repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.
Requests should be made by email to info @ kestrelsurveys.co.uk
Where we are the controller of the personal data that you have requested, we will respond to the request within one month, unless the request is particularly complex.
As data controller we may exercise the right to withhold details of personal data requested by you where disclosure would adversely affect the rights and freedoms of others.
Contacting us
If you have any questions about Our Site or this Privacy Policy, please contact us by email at info @ kestrelsurveys.co.uk, or by post at 71-75 Shelton St, London, WC2H 9JQ. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as above).
Users 16 and under
If you are aged 16 or under, you are not eligible to use Kestrel Surveys services. Users who fall into this category are not allowed to provide us with their personal information.
Changes to Our Privacy Policy
We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be posted on this page.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows and record information about your online preferences.
What Cookies do we use and what for?
Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services.
Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.
By using our site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. We use third-party cookies on our site for analytics, advertising, social media interaction and logged administrative purposes. For more details, please refer to the above table. These Cookies are not integral to the functioning of our site.
All Cookies used by and on our site, are used in accordance with current UK and EU Cookie Law.
See the table below for the list of Cookies used by our site:
| Cookie | Name | Purpose | Further information |
| Google Analytics and Google+ | _utma _utmb _utmc _utmz | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Click here for an overview of privacy at Google |
| Renamed frequently | Facebook use cookies to recognise you when you log in, for security, advertising, localisation and analytics. | Click here for an overview of privacy at Facebook | |
| X | _twitter_sess | To remember your logged in X session. | Click here for an overview of privacy at Twitter |
| Content Management System | wordpress_ [hash] | A functional cookie used by our content management system for administrative sessions. |
* If you choose to decline cookies, you may not be able to fully experience the interactive features of our Service or Website. Our company keeps track of the pages you visit on our website, in order to determine what portion of our Website or Service is the most popular or most used. This data is used to deliver customised content and promotions within our Website and Service to customers whose behaviour indicates that they are interested in a particular subject area.
Analytics
We use ‘analytical’ cookies which, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback so that we can improve our website. Our analytics cookies include Google Analytics. To opt-out of Google Analytics, click here or to find out more information about Google Analytics security and privacy click here.
Targeting
We may use Remarketing with Google Analytics to advertise online and make ads more relevant. Remarketing cookies will be used by third parties (including Google) to show our ads on websites other than our own.
Both us and third parties (including Google) will also use Remarketing cookies – both first-party (such as Google Analytics) and third-party – to serve more relevant ads to users based on past visits to our website, whether those users are on our website or on other websites. To opt-out of Remarketing or to control your ad preferences, click here. Remarketing cookies expire 90 days from the time that the cookie is set or updated (whichever the later).
Social Media
In order to enhance your internet experience and to make the sharing of content easier, some pages on our website contain tools or applications that are linked to third party social media providers such as Facebook, Twitter or LinkedIn. Through these tools or applications, the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use them.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt-out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You may opt-out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.
Changes to Our Privacy Policy
We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be posted on this page.